Resort info
Everything from A to Z
Bar
Our Sewi Bar & Social Club welcomes you from 14:00pm to 24:00pm everyday.
Bathrobes
Bathrobes as well as slippers are at your disposal during your stay.
Bike room
Our bike room is located in the underground and you are welcome to leave your bikes there. You can open the bike room with your room key.
Check-in/-out
We kindly ask you to leave your room before 11:00 am on the day of departure so that it can be made available to the new arrival before 3:00 pm.
Children
In the basement there is a game room for the little ones and a mini cinema.
Dogs
Dogs are welcome in our hotel, but they must be announced at the time of booking. A fee of CHF 25.- per dog per night is charged. Max. 1 dog per room. Dogs are not allowed in the restaurants, bar and wellness area.
Emergency numbers
Ambulance: 144
Police: 117
Fire: 118
On duty doctor Crans-Montana: +41 27 481 08 08 (in case of non-response +41 79 200 61 91)
Municipal police Crans-Montana: +41 27 486 87 60
Hygiene
Have you forgotten your toothbrush, toothpaste, razor or other hygiene products? We have a small selection for you at reception.
Insurance
The hotel declines all responsibility in case of theft, parking damage, ski damage and accidents.
Internet
Wi-Fi is available free of charge throughout the hotel. You can connect to "Valaisia-Guest" without password.
Key
The main door and the garage door are closed between 11:00 pm and 7:00 am. Please take your key with you if you return to the hotel after 11:00 pm.
Luggage transport
If you are travelling by public transport, you can use the SBB luggage transport service.
Massages
Discover our selection of treatments and book direclty at the spa.
Payment
You can pay your room bill before 11.00 pm the night before departure or from 7.00 am on the day of departure. We accept cash (CHF only), Montana Prepaid, Postcard, Mastercard and Visa. You can also pay a maximum of 50% of your hotel bill with Reka cheques.
Reception
We are at your disposal every day from 7:00 am to 11:00 pm.
Restaurants
Discover our culinary offer here.
Safe
In the wardrobe you will find a safe for valuables. We kindly ask you to keep valuables of any kind in the safe.
Sewing kit/sewing service
Available on request at the front desk.
Ski
The easiest way to reach the slopes is to walk 150 meters to the Montana gondola.
Ski pass
You can buy a ski pass for the ski resort Crans-Montana online or directly at the front desk.
Ski schools
Swiss Ski School Crans-Montana
T +41 27 481 14 80
E [email protected]
www.esscrans-montana.ch
Swiss Mountain Sports - SMS Ski & Snowboard School
E [email protected]
T +41 27 480 44 66
www.sms04.ch
Ski room
Our ski room is located in the underground and you are welcome to leave your skis, snowboards and boots there. You can open the ski room with your room key.
Smoking
Our entire establishment is smoke-free. We therefore recommend that smokers reserve a room with a balcony. Ashtrays are located in front of the main entrance where you are welcome to enjoy your cigarette. We charge a cleaning fee of CHF 250.- for the cleaning of a room where someone has smoked.
Tourist office
Located in the Stéphani building
Route des Arolles 4
CH-3963 Crans-Montana
T +41 27 485 04 04
E [email protected]
www.crans-montana.ch